Service
Advanced automations and AI agents
We automate work, including by setting up AI agents. This is also where we build Consier AI, the AI solution we develop for your organization after a rigorous, in-person analysis of your tools, workflows and systems.
Why it matters
Leaders are asked to show what automation and AI are doing for the organization. The gains come from choosing the right work to automate, and from making sure that people can trust and oversee the result.
How we help
Some work is best served by conventional automation, some by a change to the way it is done and some by an AI agent. We weigh the options on the same evidence and recommend whichever fits each task.
Where you want one AI solution for your whole organization, we build Consier AI.
Automating routine work
We automate repetitive, rules-based tasks, so that your people can spend their time where judgment matters.
AI agents for knowledge work
We set up AI agents that find and summarize the policies, procedures and records your staff rely on, for a person to confirm.
Contracts and procurement
We set up agents that compare tenders and contracts against your requirements and flag the terms and dates that need attention.
Engineering and operations
We set up agents that bring together the records, histories and manuals for an asset or task, for the person doing the work.
Oversight you can trust
Every agent has named owners in your organization, clear operating procedures and regular checks on the quality of its answers.
Benefits you can see
We measure each automation against an agreed starting point, so that its value is visible to the people who approved it.
How we work with you
We do the work at your offices, alongside the people who will use the result.
Understand the work
We study the tasks, workflows and KPIs involved before designing anything.
Choose the approach
We recommend an approach for each task, and agree with you who will own each system.
Build and test
We set up the automation or agent, and test the quality of its answers before it goes into use.
Hand over
When the engagement closes, each system runs in your organization under the owners named at the start.
What you gain
Every agent we set up comes with the following, all of which stay with your team.
- Named owners for the agent in the business, in technology and in risk
- Clear procedures for running it, changing it and escalating problems
- A standing check of its answers, repeated before and after every change
- Regular reporting of its benefits against an agreed starting point
Consier AI
Consier AI is the AI solution we develop for your organization after a rigorous analysis of your tools, workflows and systems. We carry out that analysis in person, at your offices.
In our view, AI is worth building only around a clear understanding of how your organization works.
An automation handles a specific task. Consier AI is one AI solution for your whole organization, and building it also draws on our Technology strategy and Workforce training services.
It starts with the analysis
Our specialists work at your offices alongside the people who do the work, and study your organization in depth before designing anything.
Your tools
We study the tools your people use today, what each is used for and where they fall short.
Your workflows
We follow how work moves between people and teams, and where it slows down or repeats.
Your systems
We map where your information is held, how your systems connect and which rules apply to them.
What we build
We build Consier AI from what the analysis found, for one organization at a time.
Built around your work
The solution is designed for the tasks your people carry out, taking account of the tools and systems you already have.
Trained on your own information
It learns from the documents, records and procedures you choose, so that what it produces reflects your organization.
Built on what fits you
We have no built-in preference for any vendor’s products, so we build on the technology that suits your organization best.
Hosted and governed as you require
It runs on your premises, inside your country or in the cloud, under rules agreed with you on who may use it and what information it draws on.
How the Consier AI work runs
Scope and fees are agreed in writing before any work begins.
Analyze, in person
We study your tools, workflows and systems, and set out what we found.
Agree what it should do
From the findings, we agree with you what the solution should do and how its results will be measured.
Build and train
We build the solution, train it on the information you have chosen and test it with the people who will use it.
Hand over
We document the solution, train your people and hand it over, so that your own team can run it.
What you gain from Consier AI
An AI solution designed from evidence about how your organization works, with the documentation and training your team needs to run it.
- A written account of your tools, workflows and systems, and what the analysis found
- An AI solution built for your organization alone
- Agreed rules on who may use it and what information it draws on
- Results measured against what was agreed at the start
- Documentation and training, so that your own team can run it